Problem:

How do I improve the viewing quality of my faxes?

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Solution:

Often, poor viewing quality of a fax is due to poor reproduction of the original document by the fax machine sending the fax.

If you feel that this is not the issue with the faxes you are receiving, we recommend that you adjust your Account to receive your faxes in PDF format. These files can then be read using Adobe Acrobat Reader. This may improve the viewing quality of the faxes you are receiving.